Comprehensive answers to your inquiries regarding our products, supply, and packaging services

Frequently Asked Questions

Home « FAQ

Why Kalej Zaher?

In a highly competitive and diverse food market, Kalej Zaher Food Industries remains the preferred choice for traders and distributors seeking products with consistent quality, high marketability, and fast turnover. What sets us apart is not just the product itself… but the integrated ecosystem upon which we are built.

Why do traders choose it ?
  • Reliable and Consistent Quality: Excellence you can trust in every shipment.
  • High Market Turnover: Products that move fast and satisfy consumer demand.

  • Competitive Pricing & Excellent Margins: Strategic pricing designed to maximize your profits.

  • Supply Continuity: A dependable supply chain to ensure your shelves are never empty.

  • Flexibility in Orders & Quantities: Scalable solutions tailored to your business size.

  • Attractive & Consumer-Friendly Packaging: Designed for eye-catching appeal and quick consumption.

  • Dedicated Support Team: A professional team ready to assist you at every step.

We don’t just sell products… we empower you with our expertise and market knowledge to ensure your success.

What is the vision of Kalej Zaher in food manufacturing?

To be among the leading food brands in both local and regional markets, and to be recognized as a benchmark for quality and reliability in the world of nuts, coffee, pulses, and spices.

Do Kalej Zaher products comply with international standards?

Yes, at Kalej Zaher, we are fully committed to all applicable local and international standards. Our quality management system covers the entire product lifecycle—from the reception of raw materials to the final consumer. This rigorous process ensures the delivery of food products that are safe, healthy, and of world-class quality.

How does the quality journey begin at Kalej Zaher?

Our quality begins at the source. We enforce strict criteria to select only certified and reliable suppliers. No shipment of pulses, coffee, or raw materials is accepted until it is verified against our high standards and thoroughly inspected before entering the production lines.

What control measures are followed during the manufacturing and roasting process?

We monitor roasting temperatures and packaging operations with extreme precision to ensure consistent flavor and quality in every pack. We implement advanced technical control systems that guarantee product safety from any contamination, while maintaining full compliance with both local and international standard specifications.

How do you ensure that nuts and coffee remain fresh throughout their shelf life?

The secret lies in the integration between safe packaging materials and our logistics chain. We use technically advanced, food-grade packaging materials to protect our products from moisture and oxidation. Furthermore, we follow strict storage and transportation protocols to ensure the product reaches the store shelves while retaining its full quality and authentic taste.

What packaging options does Kalej Zaher provide for individual consumers?

We offer “Consumer Packaging” options, which include small-weight bags and containers specifically designed to meet the needs of families and end-consumers. These packages are characterized by their ease of use and convenient home storage.

Does the company provide customized packaging for shop owners and supermarkets?

Yes, we provide “Retail/Commercial Packaging” through medium-sized containers designed specifically to fit retail shelf displays. This facilitates efficient handling and a smooth sales process for merchants.

Does your product packaging meet the requirements of large institutions?

Yes. Thanks to our diverse packaging options—Consumer, Commercial, and Private Label—we are fully capable of supplying and meeting the needs of all sectors. This ranges from small-scale retailers to large institutions and government bodies that require specific packaging specifications and customized weights.

Do you offer different types of rice?

Yes, we offer a diverse selection including long-grain basmati rice, white rice, short-grain rice, and brown rice to suit various Eastern and international dishes.

What types of pulses are available at the company?

We supply all types of basic legumes in various packaging sizes suitable for home consumption and restaurant supplies.

Where is the company’s main headquarters located?

Our headquarters is located in Zliten, Libya. You can visit our Contact Us page to access the precise location map and get directions.

How can I submit a feedback or a complaint regarding a specific product?

Our customers’ satisfaction is our top priority. You can reach out to our customer service team via our contact numbers (0914756003 – 0916315301) or message us on WhatsApp. Please provide us with a photo of the product and the batch number printed on the packaging to help us assist you better.

Address

  • Main Branch:
    Shatt Al-Hashm Street, Al-Qazzahiyah Area, Zliten, Libya
  • Sales Showroom:
    Libya – Zliten | Al-Muntarah, intersection of the Sports Institute Street, on the left

Contact Information

  • Phone: 
    ⁦(+218 91-4756003)⁩
    (⁦+218 09-16315301⁩)
  • Email:
    info@kalejzaher.com
    sales@kalejzaher.com
  • Working Hours: 
    Saturday - Thursday: 9:00 AM – 9:00 PM

14 + 3 =